New York’s New Retail Worker Safety Act

On September 5, 2024, New York State took a significant step toward improving workplace safety by enacting the Retail Worker Safety Act. This new law requires the New York Department of Labor and certain employers to implement robust programs and policies to prevent and respond to workplace violence.

The act goes into effect on March 4, 2025, and is a key part of a broader effort to create safer workplaces across the state. Here’s what employers and employees need to know to stay compliant.

Who Is Affected by the Retail Worker Safety Act?

The act applies to:

• Employers (any person, entity, business, corporation, partnership, limited liability company, or an association) with at least 10 retail employees, excluding government entities.
• Retail employees, defined as individuals working in retail stores that sell consumer goods but are not primarily engaged in food service for on-premises consumption.

Retail environments face unique risks, such as:

• Upset customers and disgruntled employees.
• Late working hours.
• Handling of valuable items.
• Increased exposure to potentially volatile situations.

These factors make the implementation of workplace violence prevention programs essential.

Key Requirements of the Retail Worker Safety Act

Employers must develop and implement comprehensive workplace violence prevention policies. The following elements are required:

1. Risk Assessments

Identify specific workplace risks, such as:

• Staff working late or early hours.
• Exchanging money with the public.
• Employees working alone or in small numbers.
• Uncontrolled access to the workplace.
• Handling valuable items.

2. Site-Specific Evacuation Plans

Include evacuation maps that outline routes and meeting points for emergencies.

3. Written Plan

Employers with over 10 employees must maintain a written workplace violence prevention plan.

4. Employee Training

Train employees during onboarding and annually thereafter. Training should include:

• Recognizing early signs of aggression.
• De-escalation techniques.
• Emergency procedures, active shooter drills, and instruction on panic buttons.

5. Panic Alarms

Retailers with more than 500 employees nationwide must provide panic buttons to employees by January 1, 2027.

 

6. Incident Reporting and Investigation

Establish a process for reporting and investigating violent incidents to identify patterns and mitigate future risks.

7. Employee Support

Offer resources such as counseling for employees impacted by workplace violence.

Why Is the Retail Worker Safety Act Important?

Workplace violence not only endangers employees but also affects productivity, morale, and public perception. By implementing mandatory violence prevention measures, New York aims to:

• Foster a safer work environment.
• Reduce the frequency and severity of violent incidents.
• Enhance overall employee well-being.

The Road Ahead for New York Businesses

The Retail Worker Safety Act represents a shift toward prioritizing employee safety. As businesses align with these new regulations, New York could set a precedent for workplace violence prevention nationwide. 

Employers should act now to prepare for the March 2025 deadline, ensuring compliance and fostering a proactive safety culture.

How Walden Can Help

Walden’s Environmental Health and Safety (EHS) team can help your business create a comprehensive program tailored to meet the requirements of the Retail Worker Safety Act.

Contact us today at 516-789-2972 to ensure your facility is compliant and your employees are protected.